FAQs

When will my order ship?

Orders are processed with in l-3 business days(excluding weekends and
holidays).
Once shipped, you'll receive at racking number via em ail to monitor your
order in real time.

How do I track my order?

You can track your shipment anytime through our Track My Orderp age using your email or tracking number.

What if I entered the wrong address?

f your order hasn’t shipped yet, we’ll help update it.

If it’s already in transit, we’ll assist withre-routing or reshipping(a fee may apply).

My item arrived damaged, what should I do?

Please contact us within3 days of deliverywith clear photos or videos of the issue.

Once verified, our team will offer areplacement or solutionaccording to our warranty.

Do you offer FREE shipping?

Yes! We currently offerFree Standard Shippingfor a limited time.

Express options are also available at checkout for faster delivery.

How can I contact support?

📧help@onisdin.com Our team replies within 24 business hours.